Support and advice

Whether on-site or remote, here are the main services I offer.

• Work in English or French
• Agile or waterfront methodologies
• Short or long term projects
• Study of development environments
• Recommendations for improvements
• Integrating accessibility into web processes
• Building and updating a maturity model (how moving accessibility from the product level to the enterprise level)
• Long-term strategy
• Creation of an accessibility-friendly ecosystem
• Create and monitor product improvement roadmaps
• Accessibility audits of products (web, applications, documents)
• Create and update VPATs
• Escalation and tracking in Jira (or other systems)
• Support developers, UX, QA, PO, PM, etc.
• Customer support
• Design and conduct web accessibility training (training: customer, business unit, web designer, integrator/developer, QA)
• Development statistics for design and development teams
• Writing technical documents
• Documentation database in Confluence
• Course materials
• Technical case studies
• Technical and legislative monitoring